Terms of Service

Last Updated: April 9, 2026

1. Agreement to Terms

By accessing or using mybrain ("the Service"), operated by Silverline AI, LLC ("Silverline", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the Terms, you may not access the Service.

BY USING THE SERVICE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD (OR THE AGE OF MAJORITY IN YOUR JURISDICTION) AND HAVE THE LEGAL CAPACITY TO ENTER INTO THIS AGREEMENT.

2. Description of Service

mybrain is a personal AI assistant service that provides:

  • Persistent conversation memory
  • Cloud document storage and analysis
  • AI-powered chat interface
  • Cross-device synchronization

IMPORTANT: The Service operates using API keys you provide for third-party AI services (Anthropic or OpenAI).WE DO NOT PROVIDE AI CAPABILITIES OURSELVES. We are a platform that facilitates your use of third-party AI APIs. You are solely responsible for:

  • Obtaining and maintaining valid API keys from AI providers
  • All costs, usage, and compliance with AI provider terms
  • The content generated by AI models accessed through your API keys

WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, OR SUITABILITY OF AI-GENERATED CONTENT. YOU USE AI-GENERATED CONTENT AT YOUR OWN RISK.

3. Subscription and Payment

Pricing: The Service is offered at $9.99/month (web) or $12.99/month (iOS App Store).

Billing: Subscriptions automatically renew monthly until cancelled. You will be charged at the beginning of each billing period.

Cancellation: You may cancel your subscription at any time through your account settings or the Stripe customer portal. Cancellation takes effect at the end of the current billing period.

Refunds: We offer refunds within 7 days of your initial subscription. Subsequent renewals are non-refundable except as required by law.

4. Your API Keys and Third-Party Services

THIRD-PARTY API REQUIREMENT: You must provide your own API key from Anthropic or OpenAI to use the AI features of the Service. You acknowledge and agree that:

  • You are solely responsible for obtaining and maintaining valid API keys
  • You are solely responsible for ALL costs associated with API usage charged by the AI provider
  • You must comply with the API provider's terms of service (Anthropic or OpenAI)
  • You are responsible for the security of your API keys
  • WE ARE NOT LIABLE FOR ANY CHARGES, ISSUES, OR DISPUTES WITH THIRD-PARTY AI PROVIDERS

We encrypt and securely store your API keys using industry-standard encryption, but you acknowledge that you remain solely responsible for all usage and charges from the API provider, including any unauthorized use.

NO ENDORSEMENT: We do not endorse, guarantee, or assume any responsibility for third-party AI services. Your use of Anthropic, OpenAI, or any other third-party service is governed solely by that provider's terms and policies.

5. Data and Privacy

Your Data: You retain all rights to your conversations, uploaded documents, and data.

Storage: Your data is stored securely in cloud storage (Cloudflare R2) and is accessible only to you.

Deletion: If you cancel your subscription, your data will be retained for 30 days, then permanently deleted. You may request immediate deletion by contacting support.

See our Privacy Policy for complete details.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or to violate any laws or regulations
  • Infringe on intellectual property rights of any party
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to the Service or its systems
  • Share your account credentials with others
  • Resell, redistribute, or commercially exploit the Service
  • Use the Service to generate, store, or distribute illegal content
  • Use the Service to harass, threaten, or harm others
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service in any manner that could damage, disable, or impair the Service
  • Use automated systems (bots, scrapers) to access the Service without written permission

WE RESERVE THE RIGHT TO INVESTIGATE VIOLATIONS AND COOPERATE WITH LAW ENFORCEMENT. VIOLATION OF THESE TERMS MAY RESULT IN IMMEDIATE ACCOUNT TERMINATION WITHOUT REFUND.

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or unforeseen technical issues.

8. Disclaimers and Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • AI-generated content will be accurate, complete, or reliable
  • Any errors or defects will be corrected
  • The Service will meet your specific requirements
  • Your data will be completely secure (though we use industry-standard security measures)

No Professional Advice

THE SERVICE AND AI-GENERATED CONTENT DO NOT CONSTITUTE PROFESSIONAL ADVICE (MEDICAL, LEGAL, FINANCIAL, OR OTHERWISE). YOU SHOULD NOT RELY ON AI-GENERATED CONTENT FOR CRITICAL DECISIONS. CONSULT QUALIFIED PROFESSIONALS FOR ADVICE SPECIFIC TO YOUR SITUATION.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SILVERLINE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or goodwill
  • Service interruptions or data loss
  • Cost of substitute services
  • Damages arising from AI-generated content or third-party API usage
  • Unauthorized access to or alteration of your data
  • Statements or conduct of any third party (including AI providers)

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE LESSER OF:

  • The amount you paid for the Service in the 12 months preceding the claim, OR
  • $100 USD

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Indemnification

You agree to indemnify, defend, and hold harmless Silverline, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights (including AI provider terms)
  • Any content you upload, store, or transmit through the Service
  • Your API key usage and associated charges
  • Any AI-generated content created through your use of the Service

10. Account Termination

We reserve the right to suspend or terminate your account immediately, without prior notice or liability, if you violate these Terms, engage in fraudulent activity, abuse the Service, or for any other reason at our sole discretion.

Upon termination, your right to use the Service will immediately cease. If we terminate your account for cause, you will not be entitled to a refund of any prepaid fees.

11. Dispute Resolution and Arbitration

Informal Resolution

Before filing a claim, you agree to contact us at support@silverline-ai.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.

Binding Arbitration

If informal resolution fails, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be settled by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be conducted by the American Arbitration Association (AAA) under its rules. The arbitrator's decision will be final and binding. You agree to waive any right to a jury trial.

Class Action Waiver

YOU AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. THERE WILL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION BASIS.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

13. Contact

For questions about these Terms, please contact us at:
Email: support@silverline-ai.com

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Denver County, Colorado, and you irrevocably consent to personal jurisdiction and venue in such courts.

15. Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Silverline regarding the Service and supersede all prior agreements.